Bass8 FAQ — Common Questions & Full Answers

For matches that are cancelled or abandoned midway, settlement on bass8 depends on how much of the match was played and which market the bet was placed on.

Match fully abandoned (before it begins): If a match is cancelled before the toss, all bets are considered void and the full stake is refunded to your account — including any bonus balance.

Abandoned Matches: In cricket, results are generally settled once a full innings is completed. In football, many markets are settled after 45 or more minutes of play. For live bets, settlement is based on the odds and match situation at that point in time.

Yes, bass8 offers several powerful Responsible Gaming tools — all completely free and self-activated.

Deposit Limit: Set your own daily, weekly, or monthly deposit limit. Lowering the limit takes effect immediately. Increasing it requires a 24-hour waiting period — this is intentional.

Cooling-off period: Temporarily suspend your account for anywhere between 24 hours and 6 months. It reopens automatically once the period ends.

Self-Exclusion: For extended breaks. Choose a minimum of 6 months up to a permanent exclusion — during this period, you will not be able to log in and will not receive any promotional emails.

How to enable:

1. Log in to the app or website
2. Select "Responsible Gaming" from the profile menu
3. Select your preferred tool and set the amount or duration
4. Confirm with OTP — takes effect immediately

For more details, visit our Responsible Gaming View the page.

Cricket betting is one of the most popular sections on bass8 in Bangladesh. Beyond just picking the winner, there are many other markets to explore.

Match Result Market:

• Match Winner — which team will win
• Toss Winner — who will win the toss
• Man of the Match — who will receive the award

Run-Based Markets:

• Total Runs Over/Under — whether the total runs scored in the match will be above or below a set line
• Runs in the first 10 overs — what will the Powerplay score be
• Individual batter runs — whether a batter will score 50 or 100

Wicket Markets:

• Total wickets — how many wickets will fall in the match
• First wicket timing — at what score does the first wicket fall
• Wickets by a specific bowler

Live Betting: Odds update before every ball during a live match. A big moment in play can be the perfect opportunity to lock in a great price through live betting.

Withdrawals on bass8 are among the fastest of any betting platform in Bangladesh. Methods and processing times are listed below:

Processing Time by Method:

• bikash: Average 3–5 minutes. Minimum ৳500, maximum ৳30,000 per single transaction.
• Nagad: Average 3–5 minutes. Minimum ৳500.
• Rocket: 5–15 minutes. Minimum ৳500.
• DBBL / Bank Transfer: 2–6 hours. Minimum ৳1,000.

Withdrawal Steps:

1. Log in and go to the "Wallet" or "Withdrawal" menu
2. Enter the amount and select your payment method
3. Confirm your registered mobile number
4. Submit the request with OTP

Yes, bass8 has an active referral program and it's straightforward. When a friend or acquaintance registers using your referral code and makes their first deposit, a set percentage of that deposit is credited to your balance as a bonus.

Referral bonus eligibility:

• Your friend must register using your referral code
• Your friend must make a minimum deposit of ৳500
• The referred friend's account must be fully verified (OTP)
• There's no cap on the Referral Bonus — the more friends you bring, the more you earn

Where to Find Your Referral Code: After logging in, you can find your personal referral code under the "Account" or "Referral" menu. Copy the code and share it with your friends.

After registering on bass8, some account details can be updated by yourself, while others require assistance from our support team.

You can change it yourself:

• Password: Account Settings → Security → Change Password
• Email Address: Go to Settings, enter your new email, and verify with OTP
• Notification Preferences: Control exactly what types of updates you want to receive

Changes must be made through Support:

• Mobile Number: If your old number is no longer active or you've lost access to it, contact us via live chat — we'll verify your identity and update it for you.
• Name Correction: If there is a spelling error or discrepancy with your NID, submit a request to support along with a copy of your NID

To update your profile, contact support via Live Chat by typing "profile update" or send an email to support@bass8.click.

Bass8's KYC (Know Your Customer) verification process has been designed to be as simple as possible for Bangladeshi users. There are two levels in total.

Basic Verification (OTP — Automatic): Completing mobile OTP verification at registration is all it takes to finish the basic level. This allows you to place bets and withdraw up to ৳10,000 per day.

Full KYC Verification (Identity Document):

• National ID (NID): Clear photos of both the front and back — this results in the fastest processing
• Passport: Photo of information page (if no NID)
• Birth Registration Certificate: Accepted in special cases only

Upload Steps:

1. Log in and go to "Profile" → "Verification" menu
2. Select Document Type
3. Take a clear photo with your mobile camera and upload it (max file size 5 MB, JPG or PNG)
4. Submit — verification is typically completed within 24–48 hours

Once verification is complete, you will be notified by SMS and email. After that, there is no daily limit on withdrawals.